Digital health consultation service

A special service for our members. We bring the convenience of online consultation and provide prescriptions which can be delivered to your doorstep. 

Who is a member? 

Customers who  purchase products worth SG$58  and above from our portal gainhealth.life Membership benefits will be valid for 30 days from the date of purchase.  We will invite you to make a further purchase prior to the end of the membership to extend this period with another purchase of $58 worth of products from our website. Failing which the membership benefits would be paused

Teleconsults are not for Emergencies

Teleconsults cannot replace visits to doctors and in emergency situations where examination and interventions are needed, please call 995 for ambulance service or a 24/7 clinic nearest to you for minor emergencies in the table here -

FAQs

Every qualified member will be sent an email with the link to access the registration form to create an account with our online clinic. Once a user account is created, you will be able to download and login with the apps provided below, from our partner, Mydoc.

Mydoc doctors are GPs who can advice you on your general medical conditions. They can proceed to provide a prescription, diagnostic referral, referral  to specialists, medical certificate.

MyDoc will provide professionals who are trained to use the platform. The healthcare professionals listed on our platform should not replace your existing providers and should be seen as an additional point of access to relevant medical information.

Our doctors online are General Practitioners. If there is need for specialists, a referral appointment could be made for a clinic visit.  

The MyDoc platform is a PDPA compliant platform that holds data on behalf of the user. Users are owners of their healthcare data and control access to it. Users have the option of sharing data with any healthcare providers on the platform. At all times, the user is able to see others with whom they have shared any individual health record. 

For Self Pick up: You can collect it from your nearest approved Guardian pharmacies during their operating hours or at our clinic in Ang Mo Kio.

Yes, we can arrange for delivery of prescription medicine and notify you on time of arrival. Delivery charges applied. It is typically within 4-6 hours between 9 am to 8pm.  If medical consultation was made after 8pm the medications will be delivered on the next working day.

Customer support

69700802

Send a message

cmo@gainhealth.life